Welcome to the Rooster River FAQ page! We are committed to providing you with the best possible shopping experience and we understand that you may have questions about our products, services, and policies. This page is designed to provide you with answers to some of the most frequently asked questions we receive. If you cannot find the information you are looking for here, please do not hesitate to reach out to us at roosterriver1@gmail.com.
Frequently asked questions
We recommend measuring the circumference of your head just above your eyebrows and ears, and then referring to our hat sizing chart to find the best fit.
Yes, we offer free standard shipping on all orders within the United States.
Yes, we offer hassle-free returns and exchanges within 30 days of purchase. Please refer to our Return Policy page for more information.
We recommend spot cleaning your hat with a damp cloth as needed. Please refer to the care instructions on the product page for specific details.
Yes, we offer custom hats for businesses, organizations, and events. Please contact us at roosterriver1@gmail.com for more information.
Yes, many of our hats feature adjustable straps or bands to ensure a comfortable and secure fit.
Our hats are made from a variety of materials, including cotton, polyester, wool, and more. Please refer to the product page for specific details.
Yes, we offer hats for both men and women. Some of our hats are unisex and can be worn by anyone.
Yes, we will provide you with a tracking number via email as soon as your order ships. You can use this tracking number to easily track your order's delivery status.
Delivery times vary depending on your location and the shipping carrier selected at checkout. Please refer to our Shipping Policy page for estimated delivery times.